FAQs
Frequently asked questions.
Everything you need to know. Still curious? Reach out and we'll get back to you.
Every resident passes three-step verification before joining — government ID, live selfie, and lease document. You'll always know who is coming before they arrive, and you can see their ratings from previous tasks.
Posting is always free. nayboh sets the price for each task type so it's always fair — affordable for the person asking, worth it for the neighbor helping. No haggling, no awkward negotiations.
Payment is handled securely in the app. Once you confirm a task is complete, funds are released to your helper automatically. No cash needed, no awkward exchanges at the door.
You rate every task after it's completed. If something goes wrong, our support team reviews it and can reverse payment if the task wasn't completed as described.
We're rolling out one community at a time. Sign up and we'll notify you the moment nayboh goes live in your apartment building.
We're actively building partnerships with property management companies. If you manage a property and want to bring nayboh to your residents, reach out — we'd love to talk.